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PLANET
The Web's Premiere Voodoo Doll Resource Site!
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Ordering Information Contact Info for orders: Telephone: (319)627-3164, leave a message with your name and email address. Email: voodoomama@planetvoodoo.com
For offline ordering by check, or money order, please make it out to: Denise Alvarado The Mystic Voodoo 501 E 6th St West Liberty, IA 52776
Orders can be placed via email: customerservice@planetvoodoo.com, or, you may print out an order form and mail it to the address below:
The Mystic Voodoo 501 E 6th St West Liberty, IA, 52776
Let us take care of it for you! We will ship your gift and enclose a free Voodoo Mystic gift card with your personal message! We will even gift wrap your items free!
At no additional charge, your items can be sent to the gift recipient and the invoice to you. That's right, your items will be gift wrapped and sent to the gift recipient with a free Voodoo Mystic gift card personalized with your message! All for free!
How: When checking out, there is an extra text box for additional instructions. Type your message here and any special instructions we should know for sending your gift. Feel free to email us if you are uncertain or have extra special needs.
Example: To Sarah. Sending love and light for your birthday. Love Mom.
Merchandise Total Shipping Charge
Note: Orders over $200.00 may require additional fees. You will be contacted you if necessary to charge additional fees. You will have the option of paying the additional fee or canceling the order if it exceeds your budget. Thank you for your understanding.
Also, there is a $25.00 fee for rush orders. This means your order will be created within 2-3 weeks as opposed to 3 to 6 weeks.
We have recently configured our online processor for international orders. Shipping costs are calculated based on the number of items sold. Shipping method is Priority International which includes limited insurance and tracking. Estimated shipping time is 7 to 10 days.
Please note that international delivery is only guaranteed as far as the package can be tracked, usually to Customs in the recipient's country. Refunds cannot be given for items that arrive damaged to destinations outside the U.S., nor can items be replaced.
Merchandise Total Shipping Charge
Please note that if actual shipping charges greatly exceed our average cost, you will be charged for the difference. It is impossible to list every country and the actual cost to each country, so our charges are based on an average cost determined by the typical cost of shipping to the various international regions we ship to.
Thank you for your understanding.
Shipping is our biggest expense. We pay ridiculous penalties if the addresses provided are incorrect or incomplete. Please help us get your orders delivered quickly and efficiently- by checking apartment numbers, spelling of street names, and by sending us complete address information. You can help us avoid raising our shipping rates by providing commercial addresses whenever possible. Please note that if packages are undeliverable due to incorrectly supplied address information, shipping charges will not be refunded.
No problem! If you need your items faster, simply send an email with your timeframe, and if the item you desire is in stock, we will arrange to ship it priority mail for an extra fee of $25.00. Custom orders can also qualify for rush order; however, given the handcrafted nature of the items, a minimum of two weeks is needed.
Feel free to drop us a line if you have any questions, comments, or concerns. We will get back to you within 24 hours with a response.
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Copyright 2006-2008 Planet Voodoo. All Rights Reserved Worldwide. The content on this site may not be used, distributed, or reproduced without the express written permission of the owner.
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